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8 Questions to Consider When Choosing a Freight Forward

If you’ve expanded your business at home and started shipping products overseas, chances are you’ll need help along the way. I’m not saying that you may not be able to handle all the work that needs to be done to produce and prepare your product. I’m just saying that the shipping process may be a little more complicated than you think, which means you may need help with a China freight forwarder.

So, who better to give you the help you need than a good Chinese freight forwarder who can start working together? I’m pretty sure you already understand why using the services of a Chinese freight forwarder is not only beneficial, but also very necessary if you are shipping your products internationally. So if you’re not sure what kind of help you need with these international shipments, now you know. You need a Chinese freight forwarder.

China freight forwarder
China freight forwarder

While you may already be aware of this, chances are that there are still some issues that are bothering you along the way. In short, you may not be sure how to find and hire the perfect company for the job. No doubt there are plenty of them out there, and I can totally understand if you’re confused about the whole process of choosing the right company for you.

This is definitely not an impulsive decision, which means you need to take the time to do the proper research and determine exactly which company to hire. Of course, there are some specific factors you have to consider during your research to really decide which China freight forwarder might be right for you. If this is your first time searching for these services, chances are you don’t really know what factors I’m talking about, so let me tell you that.

Certifications and Certificates:

First, you should check that the company you are considering hiring is properly certified. Needless to say, working with an uncertified company is not a good idea. Checking a potential candidate’s credentials will help you see if a particular freight forwarder has the appropriate skills and qualifications for your shipping needs. Also, this way you can see if they have the necessary training and compliance with safety requirements. Therefore, you will entrust your product to the best and most qualified company.

rich experience:

After checking that certain candidates are properly certified and that they have the necessary skills, you should do some more detailed research. One of the most important factors to consider during the aforementioned research is their experience. As you already know, experience matters in every business, and this is by no means an exception.

If you end up working with an inexperienced Chinese freight forwarder, you will quickly find yourself dissatisfied with the service they provide. This could further lead to you losing customers, which is certainly something you want to avoid at all costs. After all, if you start losing customers, your entire business is at risk, and I’m sure you don’t want that to happen. So, be sure to check out a specific company’s real-world experience before hiring them.

Good reputation

Reputation is another rather important factor that you should keep in mind. Hiring an experienced but notorious Chinese freight forwarder will do you no good. If their previous clients complained about their service, chances are you’ll find yourself in a similar situation soon after hiring a company like this. On the other hand, if people are generally satisfied with the services provided by a particular freight forwarder, you may be satisfied with those services as well.

Don’t worry if you don’t know how to check their reputation. It’s not hard to do this. All you have to do is talk directly to some of their previous clients, or read some online reviews and reviews that these people may have written. Either of these steps will help you determine their reputation, and if possible, it’s best to take both steps at the same time. However, if that’s not an option, you should be able to get what you need by just taking the second step and reading online reviews.

Accurate delivery time:

No matter what you’re selling, you probably want the company you hire to deliver those items to your customers fairly quickly. Since we’re talking about international shipping here, you need to be patient and reasonable with actual delivery times, and so will your customers. Still, that doesn’t mean you should keep people waiting long, which is why you should talk about these delivery timeframes up front.

Timely pickup and delivery is extremely important for every business that ships its products. So, don’t forget to discuss delivery times with potential China freight forwarders and make sure they deliver on time and deliver your shipments in time. Most importantly, it’s pretty important to talk about this before doing any hiring, which is why you should never skip this step.

Shipping volume capacity:

Of course, if you want to feel all the benefits of using a freight forwarding service, you have to consider another rather important factor, such as what you can read here. What I’m saying is that you need to find a company that can handle a specific volume of goods and shipments. Now, this amount depends on the actual size of your business and the number of international freight assignments you actually have. However, the point is that you need to check this ahead of time, lest you find out later that you can’t meet your client’s requirements.

Shipping cost:

The cost of these services is also something you should consider. Of course, you can’t expect China freight forwarding services to cost almost nothing, and you should definitely be prepared to pay a premium if you want high quality, but that’s how it is. You also don’t have to let anyone blackmail you and charge too much if it’s not necessary. So, you should compare the prices offered by several different candidates so you know how much it will cost on average.

Once you’ve figured out the average cost, you’re free to weed out those extremely expensive candidates at will. Of course, keep in mind that it’s not a good idea to make this decision with price alone and nothing else in mind. It just means that you should also keep all other factors in mind when making these price comparisons.

Shipping a wide range of product types:

If you really want to find a company that can provide you with the best freight forwarding services in China, then you must check if they have used your product type in the past. If they don’t have experience shipping your specific product or something similar, chances are they don’t know how to do it safely. So be sure to check this before proceeding.

Excellent customer service:

Apart from that, you should also check the quality of their customer service. If a company allows you to always be in touch with the agent handling your shipments, their customer service is really excellent. Most importantly, you need the company to be responsive and ready to address any questions you may have and answer any questions.

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