Home » News » Company News » How to Find a Good Chinese Freight Forwarder

How to Find a Good Chinese Freight Forwarder

How to find a good Chinese freight forwarder? China is the largest manufacturing country and can produce a wide variety of high-quality and inexpensive products. Whether it is a domestic enterprise or a foreign enterprise, you can find suitable products in it. For local Chinese companies, they have advantages in geographical, language, and personal connections, and it is very easy to find a good forwarding company based on their logistics.

However, foreign companies and foreign sellers who want to find suitable freight forwarders in China may face a severe challenge. Based on differences in culture, language, industry level, and costs, they may be at a loss and don’t know what kind of Chinese freight forwarder is a reliable freight forwarder. Therefore, this article is mainly about how to find a good Chinese freight forwarder from the perspective of overseas companies.

Chinese freight forwarder

The core of choosing a freight forwarder is nothing more than service, product, and price. We can start from these three aspects and cooperate with a freight forwarder with excellent service, rich products, and reasonable prices.

How to find a good China freight forwarder?

1. What is their service level?

Different from Europe and the United States, China’s international freight market started late and developed rapidly, leading to relative chaos in the industry and lack of uniform industry service standards. Before understanding the service level of freight forwarders, if we make decisions easily, we will put our goods in a dangerous situation.

The service level needs to be understood from many aspects, but it is mainly reflected in the customer service staff and logistics specialists who are the easiest to deal with. For example, Basenton has professional customer service personnel and logistics specialists who can quickly feedback abnormal international logistics problems, match the most suitable logistics transportation plan, respond in time, and quickly understand, and solve all worries for customers.

2. What logistics products do they have that can meet their logistics needs?

Freight forwarding is a huge industry, some provide air freight services, some provide maritime services, and some provide land and intermodal services. And different logistics service directions, the logistics products provided will have obvious differences. We need to find a freight forwarder that meets the needs of product logistics according to the needs of our items.

For example, if we need to take air transportation, then we need to find an air freight forwarder. If our products are dangerous goods such as batteries and liquids, we also need to know whether Chinese freight forwarders have enough logistics services to help us ship Chinese goods abroad.

Basenton Logistics is a private leading Chinese logistics service provider from Shenzhen, China. It was established in 2008 by a group of professionals who are savvy and sincere to respond quickly to customer needs. Continuously expanding the areas beyond its core business, Basenton has become a comprehensive logistics solution provider, covering global LCL, ocean/maritime (FCL), air transportation, express service warehousing, logistics, distribution, dangerous goods, customs clearance, transportation, And trade services.

3. What is their price? Is it reasonable?

The pricing of China’s freight forwarding market is rather chaotic. Some companies will offer very cheap prices, while others will offer very high prices. The difference is huge. But the free market will follow certain rules. Prices and services are usually proportional. Too cheap prices usually hide some tricks and bring some unforeseen disasters.

Therefore, reasonable prices are necessary. For enterprises, this is the basis for guaranteeing profits. For freight forwarders, it is also a guarantee of service quality.

4. Do they have rich experience?

China’s freight forwarding market has undergone tremendous changes, and the survival rate and survival time of Chinese companies are relatively low. This is the result of free-market competition. It is the market that uses its standards to reshuffle the industry. Basenton was founded in 2008 and has 12 years of experience in freight forwarding. Affiliated branches/agents cover almost all major cities/ports in China, including Hong Kong, Macau, Dalian, Tianjin, Qingdao, Shanghai, Ningbo, Xiamen, Guangzhou, Nanjing, and Taizhou, etc. They can deliver your goods to all parts of the world safely and promptly at reasonable prices.

No matter where it is, companies that can survive the baptism of the market must have their advantages and characteristics. And rich industry experience also means that it has withstood market competition and is recognized by consumers, and is more reliable than new companies and baby companies.

5. Can they help you repack and post orders?

There is a big difference between the Chinese manufacturer’s product packaging standards and international express packaging standards. If your goods are not properly packaged, international express will refuse to deliver your goods, and you may receive a lot of damage Value goods.

6. What is their reputation in the market?

Whether it is buying goods or cooperating with companies, we can’t listen to the side of the business. We need to hear a wider range of businesses to help us make decisions and judgments. As the saying goes, “listen at the same time and believe in the dark.”

The above are some suggestions on how to find a good Chinese freight forwarder. I hope it will be helpful to some companies that need to find a Chinese freight forwarder. Choose a good Chinese freight forwarder. Apart from the above 6 suggestions, there must be other aspects. Need to understand. But if you can choose according to the requirements of this article, you can greatly reduce the possibility of encountering a bad freight forwarder.

How to find a good Chinese freight forwarder

How to find a good Chinese freight forwarder?

Finding a reliable Chinese freight forwarder is crucial for a smooth and successful shipping experience. A freight forwarder acts as an intermediary between you and various transportation services to coordinate the movement of goods from China to your destination.

1. Research and Gather Information:

Start by researching freight forwarders that operate in China. You can use search engines, industry directories, trade associations, and recommendations from business partners to create a list of potential candidates.

2. Check Credentials and Licensing:

Ensure that the freight forwarder is properly licensed and accredited. Look for affiliations with industry organizations such as FIATA (International Federation of Freight Forwarders Associations) or memberships with trade groups related to logistics and transportation.

3. Review Services Offered:

Assess the range of services the freight forwarder provides. This includes transportation modes (air, ocean, rail, etc.), shipping routes, customs clearance, documentation, insurance, and any additional logistics services you may require.

4. Experience and Expertise:

Consider the freight forwarder’s experience in handling shipments similar to yours. An experienced forwarder will be familiar with regulations, customs procedures, and potential challenges that might arise during shipping.

5. Reputation and References:

Look for online reviews, testimonials, and references from other businesses that have used the freight forwarder’s services. This can provide insights into their reliability, communication, and overall performance.

6. Network and Partnerships:

A well-established freight forwarder will have a reliable network of partners, agents, and carriers both in China and at your destination. A strong network ensures efficient and seamless logistics operations.

7. Transparency and Communication:

A good freight forwarder will maintain open and transparent communication. They should be willing to answer your questions, provide updates on your shipments, and offer guidance throughout the process.

8. Technology and Tracking:

Check if the freight forwarder uses modern technology and tracking systems to keep you informed about the status of your shipment. Real-time tracking can help you monitor the progress of your cargo.

9. Financial Stability:

A financially stable freight forwarder is more likely to provide consistent and reliable services. Verify their financial stability and inquire about their payment terms.

10. Obtain Quotes:

Contact the selected freight forwarders and request quotes for your specific shipment. Compare the pricing, services offered, and any additional charges.

11. Communication Skills:

Evaluate the freight forwarder’s responsiveness and ability to understand your needs. Clear communication is essential for a successful shipping partnership.

12. Visit Their Offices (Optional):

If possible, consider visiting the freight forwarder’s office in China. This can give you a better understanding of their operations, professionalism, and commitment to customer service.

13. Due Diligence:

Before finalizing your decision, conduct due diligence by verifying the freight forwarder’s legitimacy, checking references thoroughly, and reviewing any contracts or agreements.

How to find a good Chinese freight forwarder? Basenton’s experience, reputation, service offerings, global network, communication skills, and ability to handle cargo-specific requirements are the best. Reliable and capable play a vital role in streamlining your supply chain and ensuring the successful movement of goods across borders.

Scroll to Top